Question 1

What are the hours?

Accepted Answer

SUNDAY - THURSDAY     6:30pm - 10:00pm    FRIDAY - SATURDAY     6:30pm - 11:00pm

Question 2

What are the dates for the show?

Accepted Answer

Tuesday October 04, 2022 - Monday, October 31, 2022

Question 3

What is the address?

Accepted Answer

1801 Amphitheater Road, Louisville, KY 40214

Question 4

Will my younger child enjoy it?

Accepted Answer

We haven't received any reports from younger children or toddlers that the Jack O'Lantern Spectacular is scary. However, as the trail is illuminated mostly by the pumpkins, be sure to hold the hand of any young ones who you feel might be spooked.

Question 5

When does the trail close for the night?

Accepted Answer

Sunday - Thursday: No one will be allowed to enter the line past 10:00PM   Friday and Saturday: No one longer be allowed to enter the line past 11:00PM   Anyone in line at closing will be allowed through the event.

Question 6

What accommodations are made for those with disabilities?

Accepted Answer

Those with disabilities will find parking near the Amphitheater Box Office, with a valid parking permit. Drop-off will also be available near the entrance.   Please note: There are a couple of steep slopes on the trail, which is about 1/3 mile long. It's really up to the customer and their comfort level with various grade levels. However, the trail is compacted with crushed limestone which allows for easier mobility and trail docents are available if you have questions. We have guests who utilize wheelchairs each year without issue.

Question 7

What happens if it rains or in the event of severe weather?

Accepted Answer

The show goes on, rain or shine. In the event that the show is delayed or postponed due to inclement weather, the tickets you’re issued for that particular night will be honored on another day.

Question 8

What happens if I come hungry?

Accepted Answer

There will be plenty to eat. Bring a friend and have them keep your place in line, or trade off.  Full concessions will be available each night of the show.   Cash and credit cards are accepted

Question 9

I’m looking to avoid the crowds. When is the best time to come?

Accepted Answer

We have timed ticketing every day of the show, to minimize lines and overcrowding. You will have a shorter wait the later time slots.  Please understand your ticket time is when the line for that time slot will enter the amphitheater.  The wait from the beginning of the time slot to the end of the time slot is approximately an hour.  If you are the last person in the 7:15 line, you will enter the amphitheater no later than 8:15.  It is approximately a 45 minute wait from the entrance to the amphitheater to the entrance to the trail.

Question 10

Where can I park?

Accepted Answer

Parking is limited in the Amphitheater Parking Lot and in the surrounding park area.   Additional parking is available at nearby DeSales High School on Kenwood Drive, which is a short walk (approximately 5 minutes) to the Iroquois Amphitheater.

Question 11

I’m from out of town. Are there any hotels nearby?

Accepted Answer

Our Hotel Sponsor is Hampton by Hilton Louisville Northeast, where you will receive a special rate.  There are also plenty of hotels in nearby downtown Louisville, which is less than 15 minutes away. For more information, visit www.gotolouisville.com

Question 12

Is camping or RV camping permitted?

Accepted Answer

No. Our public parks are not designed for overnight camping. There are nearby camp sites located in the area.

Question 13

Who carves the pumpkins?

Accepted Answer

Passion for Pumpkins from Oxford, MA designs the Jack-O-Lantern Spectacular, and carves the over 5,000 illuminated pumpkins you see on the Wetlands Trail.   Founded by John Reckner, Passion for Pumpkins is a professional multi-media company run by the Reckner family and close friends.  Passion for Pumpkins produces shows around the country.

Question 14

What COVID protocols will you have in place?

Accepted Answer

The Parks Alliance of Louisville is committed to creating both an enjoyable and safe environment for our staff, volunteers, and guests during Jack O’Lantern Spectacular. We will closely monitor the spread of COVID-19 and have protocols in place throughout the show.

Question 15

When is the Amphitheater Box Office open?

Accepted Answer

Starting October 04, 2022 Box Office:  5:30 p.m. - 10:30 p.m. Sunday-Thursday                    5:30 p.m. - 11:30 p.m. Friday and Saturday

Question 16

Will I avoid service fees if I purchase at the box office?

Accepted Answer

Yes. Fees are only applied to online ticket sales. You will not pay additional online service fees at the box office. However, a nominal credit card processing fee is collected. There are no fees when paying with cash at the box office.

Question 17

What form of payments are accepted?

Accepted Answer

The Amphitheater Box Office:  Cash or Debit/Credit Cards Online: Debit/Credit Cards

Question 18

How much do tickets cost?

Accepted Answer

SUNDAY - THURSDAY      Adults - $15                                Seniors (65+) - $13                      Children (3-12) - $12                FRIDAY - SATURDAY     Adults - $20     Seniors (65+) - $17     Children (3-12) - $15     Children 2 and under are free

Question 19

What is timed ticketing?

Accepted Answer

We now have timed ticketing every night of the show. Guests can choose from various time slots to view the show within their hour timeframe except for 9:30p Sunday through Thursday and 10:30p Friday and Saturday which are 30 minute timeframes. It is recommended you purchase your tickets in advance as time slots will sell out.   Sunday through Thursday Timed ticket entry: 6:30p, 7:30p, 8:30p, and 9:30p   Friday and Saturday Timed ticket entry: 6:30p, 7:30p, 8:30p, 9:30p, and 10:30p

Question 20

If I come with a timed ticketing, will I still wait in line?"

Accepted Answer

Yes.   Limited tickets are sold for these times to avoid overcrowding, but the time on your ticket is the time your line will begin entering the amphitheater.  The wait from the amphitheater entrance to the head of the trail is approximately 45 minutes.  If you are at the end of your timed ticket line, you can add an hour to that wait time. Please plan to arrive no earlier than 30 minutes prior to your ticket time, or no later than 30 minutes after your ticket time.

Question 21

Can you sell out of tickets?

Accepted Answer

Yes, only a limited number of tickets are sold during designated time periods each day to prevent overcrowding.

Question 22

Do you offer group rates?

Accepted Answer

Yes, indeed! For groups of 25 or more, we offer tickets for $12 for Sunday-Thursday   Email contact@jackolanternlouisville.com

Question 23

Can I switch my ticket for a different day?

Accepted Answer

Yes, there is no issue with you attending a different day. When you arrive at the Iroquois Amphitheater, you will need to visit the Iroquois Amphitheater Box Office to have your tickets exchanged.   Please note: There will be an increase if exchanging weekday tickets for weekend tickets. There will be no reimbursement if excahnging a weekend ticket for a weekday. Tickets are subject to availability.

Question 24

Can I switch my ticket entry time?

Accepted Answer

There is no issue with you attending a different time. You will still be able to gain entry into the event at a later time than listed on your ticket but cannot gain early entry. If you would like to enter the event earlier, you must exchange your tickets at the Iroquois Amphitheater Box Office. Tickets are subject to availability.

Question 25

Do you offer refunds?

Accepted Answer

We do not offer refunds. If we are forced to cancel the event due to severe weather conditions, we will offer refunds. Please note: If we close early or are delayed, tickets can be exchanged to be used on a different night and will not be refunded.

Question 26

Do you offer military discounts?

Accepted Answer

No, we do not offer a military discount.

Question 27

How many pumpkins are there?

Accepted Answer

Approximately 5,000 at any one time.

Question 28

Are the pumpkins real?

Accepted Answer

Most are. The pumpkins in trees are not real.

Question 29

How long do the pumpkins last?

Accepted Answer

We replace the pumpkins every 3 – 7 days depending on the weather conditions. The pumpkin carvers keep carving and enhancing the displays throughout the life of the show.

Question 30

Are pets allowed on the trail?

Accepted Answer

Only service animals are allowed on the trail.

Question 31

Can I take pictures?

Accepted Answer

Yes, but please no flash photography. It ruins your picture, and the experience of other guests.