Question 1

What are the dates and hours of the show?

Accepted Answer

October 2, 2025 - November 2, 2025

SUNDAY - THURSDAY 
   6:30pm - 10:00pm

FRIDAY - SATURDAY
    6:30pm - 11:00pm

Question 2

How much do tickets cost?

Accepted Answer

SUNDAY - THURSDAY 
    Adults - $16                           
    Seniors (65+) - $13                 
    Children (3-12) - $12    
    Children 2 and under are free

FRIDAY - SATURDAY
    Adults - $22
    Seniors (65+) - $17
    Children (3-12) - $15 
    Children 2 and under are free

Service fees and taxes are not included in ticket prices

Question 3

What is timed ticketing?

Accepted Answer

The time on your ticket is the start of the 1-hour time slot during which you will enter the Amphitheater.

Guests can choose from several 1-hour time slots to view the show, except for the final time slot each day. The final slot on Sunday through Thursday enters the Amphitheater between 9:30 and 10:00 (when the gate closes), and the final slot on Friday and Saturday enters between 10:30 and 11:00 (when the gate closes). It is recommended you purchase your tickets in advance as time slots will sell out.

Sunday through Thursday
Timed ticket entry: 6:30p, 7:30p, 8:30p, and 9:30p
 
Friday and Saturday
Timed ticket entry: 6:30p, 7:30p, 8:30p, 9:30p, and 10:30p

​​PLEASE NOTE: We generally hold the 6:30 p.m. line until it gets dark enough to enjoy the pumpkins to their full extent.

Question 4

When does the trail open for the night?

Accepted Answer

The trail opens when it is dark enough for maximum enjoyment, which ranges from 6:50 pm - 7:30 pm depending on weather and daylight hours as the month progresses. This ensures the pumpkins look their best!

Question 5

What is the final entry time?

Accepted Answer

Sunday - Thursday:  The amphitheater gate closes at 10:00.  Any guests already inside the amphitheater at that time will be allowed through the event. 
 
Friday and Saturday: The amphitheater gate closes at 11:00.  Any guests already inside the amphitheater at that time will be allowed through the event.

Question 6

What if I'm running late?

Accepted Answer

No problem! You can enter during a later time slot.

We do not allow early entry to the trail, but you can enter during a later time slot. Please join the line for the next available time slot based on your arrival time.

Question 7

Can I purchase tickets at the event?

Accepted Answer

Yes, tickets can be purchased at the Iroquois Amphitheater box office in advance or night of (depending on availability). We do recommend buying tickets in advance as we do expect sold out nights, particularly on weekends.
PLEASE NOTE: YOU MUST PROVIDE A PICTURE ID TO PURCHASE TICKETS WITH A CREDIT CARD.

Box Office Hours

September 1, 2024 - November 2, 2024
Sales in the Main Office of the Amphitheater
1:00 p.m. - 6:00 p.m. Thursdays
11:00 a.m. - 4:00 p.m. Fridays

October 2 - November 2, 2024
Sales at the Amphitheater Plaza Box Office
6:00 p.m. - 9:45 p.m. Sunday-Thursday
6:00 p.m. - 10:45 p.m. Friday and Saturday

1080 Amphitheater Rd Louisville, KY 40214

Question 8

What is the address of the event?

Accepted Answer

1080 Amphitheater Road
Louisville, KY 40214

Question 9

Where should I park?

Accepted Answer

Parking is available, free of charge, on-site at the Jack O'Lantern Spectacular:
1080 Amphitheater Rd Louisville, KY 40214

If you prefer to stay out of parking traffic at the event, additional free parking is available at Desales High School and is a short 5-minute walk to the event:
425 W Kenwood Dr Louisville, KY 40214

Parking is available in the Amphitheater parking lots, small field, big field, and Rundill road. For a visual map of the area, please click the blue icon:

Question 10

What is the estimated walking distance?

Accepted Answer

From the Amphitheater entrance to the trail entrance is a 1/3 of a mile. The trail is an additional 1/3 of a mile, which you can enjoy at your own pace. On average, the trail itself takes 35-45 minutes to complete.

Question 11

What form of payments are accepted?

Accepted Answer

The Amphitheater Box Office: Cash or Debit/Credit Cards
Online: Debit/Credit Cards

PLEASE NOTE: YOU MUST PROVIDE A PICTURE ID TO PURCHASE TICKETS WITH A CREDIT CARD AT THE BOX OFFICE.

Service fees and taxes are not included in ticket prices. Service fees only apply to online ticket purchases.

Question 12

If I come with a timed ticket, will I still wait in line?

Accepted Answer

Yes, the ​time on your ticket is when your line begins to enter the Amphitheater. Please expect an additional 30-45 minutes to reach the trail entrance.

Question 13

Do you offer any group discounts?

Accepted Answer

Guests can save $3/person when they order at least 20 paid tickets in a single order any Sunday-Thursday.

Bus Tours and VIP Tickets are $17/person.

Ready to book? Complete this form.(https://share.hsforms.com/1-8vLoiLfTW-A-HKy0nprTwcimhp)

Question 14

Do you offer refunds?

Accepted Answer

We do not offer refunds unless the event is closed due to hazardous weather conditions.

Refund requests for event nights that are canceled are not permitted after the last night of the show, October 31, 2024.

Question 15

Can tickets be rescheduled for another date or time?

Accepted Answer

YES, tickets can easily be used for another date or time of the event. Please bring your original, unused tickets to the Iroquois Amphitheater box office on the desired date and time of your visit.  Our team will ensure your tickets have not been used and you will be instructed to proceed to the end of the line that is currently entering the event.

PLEASE NOTE:  If you have purchased Sunday-Thursday tickets, and are trying to use them on a Friday or Saturday night you will be charged the difference in price.  If you have a Friday or Saturday ticket and want to use them on a Sunday through Thursday, we will NOT issue a refund for the difference in price.

Question 16

What happens if it rains or in the event of severe weather?

Accepted Answer

The show goes on, rain or shine. However, in the event of dangerous weather conditions that force the show to be delayed or postponed, your tickets for that particular night will be honored on any other comparable day.

Question 17

What accommodations are made for those using wheelchairs or scooters?

Accepted Answer

Those needing mobility assistance you will find handicapped parking near the Amphitheater Box Office, with a valid parking permit. Drop-off will also be available near the entrance.

The entrance to the Amphitheater has a wheelchair ramp located behind the box office.  There are no steps throughout the entire experience.

Please note: From the Amphitheater entrance to the trail entrance is a 1/3 of a mile and there are a couple of steep slopes on the trail, which is an additional 1/3 mile long. While all are welcome, and we do our best to accommodate, it's ultimately up to the customer and their comfort level.

The trail is compacted with crushed limestone, which allows for easier mobility. We have guests who utilize wheelchairs and bring strollers each year without issue.  There is seating throughout the amphitheater and benches along the trail.

Question 18

What if I come hungry or thirsty?

Accepted Answer

There are concessions inside the amphitheater, including two bars, where you will find plenty of options to eat and drink.  All guests must enter into the amphitheater to enter the trail so you will be able to access all concessions while you wait.

Question 19

Who carves the pumpkins?

Accepted Answer

Passion for Pumpkins from Oxford, MA, produces Jack O’Lantern Spectacular and carves the more than 5,000 illuminated pumpkins you see on the trail. Passion for Pumpkins is a professional multi-media company that produces shows in Providence, RI and Minneapolis, MN.

Question 20

How long do the pumpkins last?

Accepted Answer

The pumpkin carvers keep carving and enhancing the displays throughout the show. They replace the pumpkins every 3 – 6 days, depending on weather conditions.

Question 21

Can I take photos and/or videos of the Spectacular?

Accepted Answer

Yes, you may take pictures as long as you do not impede the view or the flow of traffic on the trail. We do not allow flash photography.

Question 22

Can I volunteer at Jack O'Lantern Spectacular?

Accepted Answer

We love our volunteers and would not be able to function without them, so we appreciate your willingness to help.

Please feel out our form to volunteer at the Jack O'Lantern Spectacular!

https://volunteer.bloomerang.co/volunteer/#/join-party?k=8u1lsr7fwm3azi

Question 23

Are pets allowed on the trail?

Accepted Answer

For the safety and wellbeing of our guests, only service animals are allowed on the trail.

Question 24

Do you accept third party tickets?

Accepted Answer

We do not.  The Louisville Metro contract is with Ticketmaster, and we will only accept their tickets.  If you find tickets on another platform, it is a scam.

Line Enters Amphitheater at Time on Ticket